Offering complete peace of mind with expert program management since day one.
A World-Class Team of Experts
Experience trust, quality and efficiency with a world-class team of experts. Bugcrowd blends its program management, security DNA and deep researcher relationships to ensure the success of your crowdsourced security program.
- Onboards Customers to ensure a successful kickoff for your brand.
- Crafts a “Program Roadmap” for each customer to ensure goals are met.
- Performs regular one-on-one calls to handle questions and manage goals.
- Works one-on-one with researchers, determining severity and validity.
- Enriches vulnerability data to ensure submission are actionable.
- Triage & reproduce submissions, escalating high-severity issues.
- Builds relationships with high performers.
- Delivers incentive programs to retain the highest quality researchers.
- Handles incidents & facilitates communication between customers and researchers.