Triage is the first and most critical point of contact with Bugcrowd.
At Bugcrowd, one of our guiding principles is that adopters of our products are only as successful as the hackers and pentesters working on their security programs and the engagements that comprise them. There is shared interest across the Bugcrowd ecosystem in ensuring that processes, procedures, and communications are designed to make hackers feel safe, valued, and motivated. And we’re proud to say that we’ve built the best triage experience in the industry to meet this goal.
The Bugcrowd team works hard to get triage right (and has the track record to match), and in this guide, we will offer a preview of what to expect from our triage process and insights as to why it matters so much to Bugcrowd customers.
Every minute that goes by, your unknown vulnerabilities leave you more exposed to cyber attacks.