An experience upgrade for Bugcrowd customers focused on faster triage, cleaner workflows, and less operational drag

Security teams don’t need more data—they need more momentum. Inspired by how teams actually use the Bugcrowd Platform every day, we’ve redesigned the Security Inbox to act as your command center, turning a flood of vulnerability reports into a streamlined path to resolution.

Why it matters for you

Whether you’re already running programs at scale or growing into higher-volume testing, the new Inbox removes “operational drag” by bringing triage, collaboration, and automation into a single, high-speed workflow.

  • Cut the noise—Focus only on what’s urgent by leveraging powerful custom filters.
  • Work faster—Manage assignments and communication without switching tools
  • Scale seamlessly—Handle high-volume vulnerabilities without adding headcount or overhead.

3 ways to accelerate your workflow

  1. Work at the speed of AI—Triage smarter, not harder. Our new AI Triage Assistant summarizes complex technical reports in seconds, generates instant remediation guidance for your developers, and even creates automated Nuclei retest templates to verify fixes.
  2. Customize workflows with saved views—Don’t waste time re-filtering. Create and pin custom views (like “High-Priority Web Bugs”) to your top bar for one-click access. It’s your personalized dashboard for what matters most.
  3. Focused multi-tasking—Review technical details without losing your place. The new Split-view layout allows you to view full technical details side-by-side (activities, brief, disclosures, etc.).
  4. Automated triage—Take “manual” out of the equation. You can now link your Saved Views directly to integrations like Jira, automatically triggering ticket creation the moment a vulnerability meets your specific criteria.

Scale without losing control

Every update to the Security Inbox is designed to help you maintain clear ownership and reduce noise. Whether you are managing 10 vulnerabilities or 10,000, you can now scale your processes without adding manual overhead.

The bottom line: You get faster response times, AI-powered insights, and a platform that grows with you.

Ready to dive in?

The new Security Inbox is live now for all Bugcrowd customers.

Log in to your Bugcrowd Organization to explore the updated experience, or reach out to your Account Manager with any questions.

 

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